An influx in demand, limited internal capacity and the increasing need to scale are some of the challenges that Harver was faced with when they looked at expanding their operations back in 2013.

To address these issues, Harver’s solution was quite simple. That is, to expand their existing technical teams to meet their growing client needs. However, as a start-up, scaling teams at an early stage in the business cycle proved to be not so much of an easy task.

During the diagnosis of their challenge, Harver identified several pain points that were detrimental to their early scale-up plan;